Restaurant leaders reach across the aisle to collaborate on taking guest experience to the next level
Source: New feed

A new HTNG workgroup is developing a CRM model that will serve as a principal repository at the center of a hotel's IT architecture, where all business applications can access it
Source: New feed

If you want to define the future of hospitality, you have to constantly find ways to stay ahead of trends and anticipate consumer needs. Matthew Carroll, vice president of global brand management at Marriott Hotels, discusses the company's "Live Beta" hotel concept where guests can test the newest service concepts first-hand and give feedback in real-time.
 
Source: New feed

Mobility and connectivity drive guest experience from pre- to post-stay. Sponsored.
Source: New feed

Analyzing data is becoming ever more vital for the hospitality industry; this month's issue of HT calls out the conundrum and highlights solutions. HT's editor, Dorothy Creamer, discusses how data will be the differentiator in this new era of service and customer experience.
Source: New feed

Monitoring and responding to customers on social media is key to brand success, and could offer companies detailed data and actionable insights for growth
Source: New feed

Crafter CMS and its Content-as-a-Service capabilities enables a global restaurant brand to improve its customer experiences, including online ordering and delivery, through new innovative mobile apps across 3000+ franchisees.
Source: New feed

Country resort goes digital and enables mobile key access to rooms with OpenKey partnership.
Source: New feed

ჰილტონი; დღეს კომპანიამ Hilton Hotels & Resorts ოფიციალურად გააფორმა მმართველობის ხელშეკრულება კონპანიასთან „გრანატი“ და ამით დაანონსა სასტუმროს ახალი ფილიალის გახსნა თბილისში. ჰილტონის თბილისის სასტუმროს 206 ნომერი ექნება და ის სტუმრებს 2019 წლიდან უმასპინძლებს. ისტორიულ შენობას, რომელიც კოსტავას 59-ში მდებარეობს, სრულად შეუნარჩუნდება პირვანდელი ფასადი, რომელიც ჰილტონის დიზაინის ნაწილი გახდება. ნაგებობას დაემატება შუშის დაშენება, სადაც სასტუმროს ბარი და სპა-ცენტრი განთავსდება.
Source: Hotel Industry News

Hilton (NYSE:HLT) today announced plans to introduce its flagship Hilton Hotels & Resorts brand to the capital of Georgia with the signing of a management agreement with Granat LLC. The 206-guest room Hilton Tbilisi is set to open in early 2019. The building’s historic façade will be preserved as part of the designs, while a striking glass roof will be constructed on top of the building and will house the hotel’s rooftop bar and spa.
Source: Hotel Industry News