Hotels unlock new loyalty goldmine as Gen Z and affluent travelers embrace personalization, with 89% opting for tailored experiences.
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Fingermark Named Deliverect Certified Partner
Being certified by Deliverect means that Fingermark and its Supersonic Kiosk platform is now formally recognized as a trusted integration partner.
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HT Talks Tech: Angela Englett, VP of Revenue Management, Dreamscape Hospitality
With more than 20 years of hands-on experience and a passion for data-informed strategy, Angela Englett has built a career at the intersection of hotel operations and revenue innovation.
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Case Study: Taco John’s Implements Smart Fire by Flybuy for Location-Based Order Fire Technology
This strategic adoption of location-based automation has positioned Taco John’s as an industry leader in digital ordering, demonstrating the power of technology-driven convenience in the fast-food space.
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No Wi-Fi? No Worries. Guests Won’t Even Notice
Outages don’t stand a chance when 5G joins the network party. Smart SD-WAN setups keep every mobile key, menu tap, and loyalty ping running—no drama, no downtime, just seamless guest experiences.
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STUDY: 57% of Customers Want Personalized Discounts
While economic pressure is pushing diners to seek more affordable options, consumer expectations for digital convenience, accuracy, and personalized market engagement have never been higher.
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Yum China Rolls Out AI Assistant for Store Managers
Q-Smart assistant will provide restaurant managers with broad-based support for day-to-day restaurant operations, allowing them to enhance their focus on delivering customer service.
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Agilysys Launches Intelligent Guest Profiles at HITEC 2025 to Transform How Hoteliers Harness Guest Data to Expand Ancillary Revenue and Personalize Service
Agilysys guestsense.ai powers the hospitality industry’s first deeply granular and uniformly consistent real-time synchronized guest data across hospitality applications.
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AI Efficiency Is the New Hospitality Currency
Smaller models. Smarter infrastructure. Real savings. Explore how the evolution of AI efficiency is helping restaurant and hotel brands cut costs and personalize the guest journey.
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Missed Connection? Over Two-Thirds of Americans Would Ditch Restaurants That Don’t Answer the Phone
Unanswered calls aren’t just a customer service issue—they’re a bottom-line problem.
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