Self Service Touchpoints proven to generate 2.6% incremental revenue growth and free up 6000 hours of labor time for hoteliers thanks to 2.4million tech savvy travelers.
Source: New feed
Cognizant and McDonald's Renew Strategic Partnership to Transform Global Enterprise Systems, Focus on AI & Cloud Solutions
New agreement aims to drive innovation and operational excellence in global finance and human capital management.
Source: New feed
Amadeus Strengthens Commitment to AI Innovation in Hospitality with hivr.ai
Germany-based tech company provides AI solutions that empower hotels worldwide to automate meeting and group sales across distribution channels.
Source: New feed
Customer Experience (CX) Fails of 2024
In 2025, brands need to disband ineffective strategies and focus on Conversational AI, personalization and data and analytics.
Source: New feed
Concord Hospitality Promotes Patti Cameron to Senior Director of Talent Acquisition
Cameron has been a cornerstone of the team, showcasing unparalleled dedication in attracting, hiring and retaining top-tier talent.
Source: New feed
Walk-On’s Sports Bistreaux Launches New Loyalty Program
Paytronix will support franchisees as Walk-On’s aims to grow and enter new markets.
Source: New feed
Alabama Golf Resort Kiva Dunes Chooses 13 Modern Software Solutions From Agilysys, Replaces Property Management and Point-of-Sale Software Solutions
State-of-the-art software extends automation across revenue centers and ensures collaborative data sharing and operational insights to enhance staff satisfaction and efficiency levels and elevate guest experiences.
Source: New feed
Reach, Convert, Impress: Three Steps to Capture Bookings Amid Changing Traveler Preferences
In 2025, hoteliers worldwide are presented with new opportunities to capture the attention of travelers and win lifelong, loyal guests.
Source: New feed
The Future of Personalized Hospitality Experiences in 2025
Source: New feed
Starbucks Plans Layoffs, Restructuring
In an open letter to its partners, Starbucks CEO Brian Niccol announced upcoming layoffs in its support teams. Store-level teams and store hours will not be affected.
Source: New feed