SOCi’s latest Consumer Behavior Index reveals how platform-hopping, peer reviews, and social discovery are reshaping how younger consumers choose hotels—and why legacy marketing strategies no longer cut it.
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Revenue Strategy Is Growing Up. Here’s What Comes Next.
As AI matures and hotel tech stacks remain fragmented, hospitality leaders are rethinking the role of revenue management—broadening the scope from rate optimization to full profit orchestration.
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The AI Revolution in Hospitality Isn’t Plug-and-Play—It Has to Be Built from Within
From fragmented tech stacks to actionable agentic AI, real progress depends on solving hospitality’s unique data problems—not chasing the next hype cycle.
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Hotels Brace for AI-Powered Cyberattacks as Summer Travel Peaks
New VikingCloud research reveals 82% of North American hotels were hit with a cyberattack last summer, and IT leaders expect even worse in 2025. As AI-driven threats surge, many properties remain underprepared.
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Hospitable Launches First Fully Automated Security Deposit Feature with Built-in ID Checks and Payout Protection
All-in-one workflow combines three layers of protection with no manual work required, setting new benchmark for host protection.
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Journey Launches Loyalty Platform for Independent Hospitality Operators
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Tonic POS Integrates with OpenTable
This integration enables Tonic POS to share valuable operational data, such as performance of menu items, service speed, and guest spending, directly with restaurants using OpenTable guest management services.
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Infinite Unlocks Direct Access to the Accor Leisure Partner Platform
Thanks to this connection, Infinite now offers real-time, direct access to the thousands of hotels across the Accor network.
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Duetto and The Hotels Network Partner to Boost Direct Hotel Bookings and Optimize Marketing Spend
This new integration allows hotels to leverage real-time occupancy data to automate and personalize direct booking campaigns.
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Technoheaven Launches Next Generation Global Bed Bank Platform
Offers direct connection with over 1M global hotel properties.
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