Guest communication is a central theme to the industry’s new tech as 12% of accommodation businesses want less reliance on front desk staff for customer support.
Source: New feed
Otonomus Hotel Launches KEE by Otonomus Hotel for Personalized Hotel Stays
New app offers custom luxury experience, debuts on major app stores.
Source: New feed
Lunchbox Selects James Walker as CEO
Announces new funding round led by Shift4.
Source: New feed
Smart Tech, Smart Policies: Legal Must-Knows for AI in Hospitality
AI promises efficiency in hospitality, but without careful oversight, it can lead to legal challenges and labor disputes.
Source: New feed
Digital Tipping Boosts Team Performance and Guest Experience
Digital tipping programs can boost morale, create friendly competition, inspire new thinking around service excellence, and even drive up the number of physical cash tips teams see each week.
Source: New feed
High Demand, High Expectations: Delivering Flawless CX Whenever Your Customers Need It
Hospitality staffing shortages are an ongoing challenge, but with the right data and the partners you can ensure consistency in your customer experience.
Source: New feed
Wienerschnitzel Adds Voice AI-Powered Drive-Thru Solutions
Presto announces nationwide expansion with Galardi Group for voice AI-powered drive-thru solutions at Wienerschnitzel.
Source: New feed
CardFree Offers Market-First Voice, Ordering, and Payment Solution in Collaboration with SoundHound AI
The new feature streamlines phone-in takeout orders by integrating SoundHound’s AI-powered voice technology with CardFree’s ordering and checkout flows, utilizing its Text-to-Pay platform.
Source: New feed
BeCause Launches Certification Co-Pilot to Simplify Sustainability Compliance
New tool revolutionizes the sustainability certification process for hotels and tourism companies, paving the way for the industry’s green transition.
Source: New feed
Avantio Launches Own Dynamic Pricing Tool to Boost Revenue and Occupancy
Avantio’s dynamic pricing tool uses historical trends, real-time market data, and competitive insights from platforms like Airbnb and Vrbo to recommend optimal rates.
Source: New feed