New Ireckonu-backed research led by Dr. Rik van Leeuwen reveals that AI can precisely time guest engagement to prevent churn—offering hotels a measurable, data-driven strategy for loyalty and retention.
Source: New feed
RoomRaccoon Expands AI Capabilities with HiJiffy Integration
This partnership empowers independent properties to automate guest interactions, drive more direct bookings, and enhance the overall guest experience at scale through smart, centralized communication.
Source: New feed
Most Companies Still Aren’t Ready for AI, Lucidworks Study Finds
Lucidworks’ 2025 benchmark study reveals that 65% of companies lack foundational capabilities to support agentic AI—while concern among tech leaders has soared 8X since 2023
Source: New feed
Vending Robot, Automated Burger Machine Form Strategic Partnership
Partnership combines Sweet Robo’s vending robotics with RoboBurger’s patented, automated burger machine.
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How Hotel Operators Are Turning AI and AR Into Guest Experience Game-Changers
AI-powered personalization, immersive booking tools, and next-gen staff support are helping hotels deliver smarter service, streamline operations, and build lasting guest loyalty.
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Gen Z Breaks the Mold: Hotel Search and Loyalty Are Being Rewritten
SOCi’s latest Consumer Behavior Index reveals how platform-hopping, peer reviews, and social discovery are reshaping how younger consumers choose hotels—and why legacy marketing strategies no longer cut it.
Source: New feed
Revenue Strategy Is Growing Up. Here’s What Comes Next.
As AI matures and hotel tech stacks remain fragmented, hospitality leaders are rethinking the role of revenue management—broadening the scope from rate optimization to full profit orchestration.
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The AI Revolution in Hospitality Isn’t Plug-and-Play—It Has to Be Built from Within
From fragmented tech stacks to actionable agentic AI, real progress depends on solving hospitality’s unique data problems—not chasing the next hype cycle.
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Hotels Brace for AI-Powered Cyberattacks as Summer Travel Peaks
New VikingCloud research reveals 82% of North American hotels were hit with a cyberattack last summer, and IT leaders expect even worse in 2025. As AI-driven threats surge, many properties remain underprepared.
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Hospitable Launches First Fully Automated Security Deposit Feature with Built-in ID Checks and Payout Protection
All-in-one workflow combines three layers of protection with no manual work required, setting new benchmark for host protection.
Source: New feed