AI-powered personalization helps businesses increase direct bookings, maximize customer lifetime value, and reduce churn by delivering offers tailored to individual preferences.
Source: New feed
Chatbots and automation improve operations, but guests still crave personalized service. Can AI and human agents coexist?
Source: New feed
The competition, held at MURTEC 2025: Experience Matters, showcased 15 new solutions aimed at solving some of the restaurant industry’s most pressing challenges.
Source: New feed
The collaboration will empower brands to leverage customer data more effectively, deliver highly personalized marketing campaigns, and optimize the digital ordering experience.
Source: New feed
Qu’s 2025 State of Digital Report reveals how brands shift to first-party sales, consolidate tech stacks and invest in data-driven personalization to drive long-term growth
Source: New feed
Hospitality leader bolsters network security and application performance for its hotel owners and guests across Asia-Pacific, Europe and Africa with GTT Secure Connect.
Source: New feed
The move enhances operational efficiency across Peachtree’s hospitality management division, which oversees more than 120 hotels and restaurants.
Source: New feed
Guests can enjoy the content they love in a familiar, user-friendly interface—all without the hassle of logging into multiple streaming accounts.
Source: New feed
The shift toward AI-powered identity verification strikes a balance between seamless guest experiences and staying one step ahead of fraudsters.
Source: New feed
By harnessing first-party data, and leveraging data collaboration, travel brands can create seamless, personalized customer experiences that drive loyalty, engagement, and revenue in 2025 and beyond.
Source: New feed