Learn how businesses can strike a balance between automation and human oversight to maintain seamless operations.
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At MURTEC 2025, Chief Digital Officer Christopher Thomas-Moore reveals how the brand turns consumer pain points into relevant, game-changing solutions.
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Guest communication is a central theme to the industry’s new tech as 12% of accommodation businesses want less reliance on front desk staff for customer support.
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New app offers custom luxury experience, debuts on major app stores.
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Announces new funding round led by Shift4.
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AI promises efficiency in hospitality, but without careful oversight, it can lead to legal challenges and labor disputes.
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Digital tipping programs can boost morale, create friendly competition, inspire new thinking around service excellence, and even drive up the number of physical cash tips teams see each week.
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Hospitality staffing shortages are an ongoing challenge, but with the right data and the partners you can ensure consistency in your customer experience.
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Presto announces nationwide expansion with Galardi Group for voice AI-powered drive-thru solutions at Wienerschnitzel.
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The new feature streamlines phone-in takeout orders by integrating SoundHound’s AI-powered voice technology with CardFree’s ordering and checkout flows, utilizing its Text-to-Pay platform.
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