AI Reply harnesses artificial intelligence to generate professional, brand-aligned responses to guest feedback instantly, allowing restaurant operators to engage faster, more effectively, and with greater consistency.
Source: New feed

First-party delivery platform launches marketing automation module that automatically targets diners who have previously ordered from a restaurant through personalized emails, special promotions, and customized order suggestions.
Source: New feed

Industry leaders at MURTEC 2025 discussed best practices for collecting, analyzing, and applying real-time data to optimize operations and drive smarter decision-making in restaurants.
Source: New feed

Wahooz Family Fun Zone and Roaring Springs Waterpark are leveraging UKG technology — including the UKG Talk communications platform — to create a more productive workplace culture to help drive business success.
Source: New feed

The QSR chicken chain has selected Berry AI’s Camera Timers to modernize its drive-thru operations across its 970 locations.
Source: New feed

Cheddar’s is the next Darden brand to test first-party delivery following the successful rollout at Olive Garden.
Source: New feed

Source: New feed

After a lull at the end of 2024—an otherwise challenging year in which expenses increased faster than revenue for most hotels—we’re back to familiar levels of uncertainty.
Source: New feed

Water loss is one of the biggest sustainability hurdles for hotels and recreational facilities.
Source: New feed

New research from Amadeus shows that social media ads and travel influencers are key channels now driving trip decisions.
Source: New feed