Interacting with modern guests requires centralized, intelligent system that can unify, interpret, and act on customer data in real time.
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Author: globalhotelpro
The Future Hotel Isn’t a Building—It’s an Ecosystem
Mews founder Richard Valtr on why generative AI is the first real tech leap in decades—and how it will help hotels personalize everything from check-in to neighborhood engagement.
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Hospitable Calls Out PMS “Pay-to-Play” Tactics Stifling STR Innovation
Nearly 90% of short-term rental tech vendors say high integration fees from property management systems are blocking product development and hurting hosts. Hospitable launches a pledge to fight back.
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Hotel Guests Demand Upgraded Tech, J.D. Power Study Shows
Smart TVs are now a “need to have” for 40% of guests, while hotel mobile apps significantly boost satisfaction, highlighting the growing importance of in-room technology.
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Nomadix Signs Strategic Agreement with TD SYNNEX
Collaboration designed to accelerate growth and broaden footprint across North America.
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GlobalMeet Launches 'CORE' to Ensure Communications Continuity During Crises
The new solution leverages private cloud webcasting and operator-assisted teleconferencing as a secure backup for businesses facing outages, cyberattacks, and primary platform failures.
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Fulham FC Taps Oracle to Modernize Fan Experience at Craven Cottage and New Fulham Pier
The Premier League club will use Oracle’s cloud-based point-of-sale and payment systems to streamline food and beverage operations, reduce queues, and gather real-time data for its stadium and new riverside entertainment venue.
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Beyond Points: What's Next for Hotel Loyalty?
Bond Brand Loyalty experts break down the tech stack priorities—from CDPs to AI—that are essential for creating the personalized guest experiences that now define a successful loyalty program.
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Reinventing the Guest Experience with Edge AI
On-device AI processing is empowering hotels to deliver hyper-personalized, frictionless services without compromising on privacy or performance.
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Peter Piper Pizza Adds Voice AI Phone Ordering
Now live across all Peter Piper Pizza locations in Arizona and Albuquerque, NM, the new ordering platform ensures that every phone call is answered no matter how busy the restaurant is.
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