AI promises efficiency in hospitality, but without careful oversight, it can lead to legal challenges and labor disputes.
Source: New feed
Month: March 2025
Digital Tipping Boosts Team Performance and Guest Experience
Digital tipping programs can boost morale, create friendly competition, inspire new thinking around service excellence, and even drive up the number of physical cash tips teams see each week.
Source: New feed
High Demand, High Expectations: Delivering Flawless CX Whenever Your Customers Need It
Hospitality staffing shortages are an ongoing challenge, but with the right data and the partners you can ensure consistency in your customer experience.
Source: New feed
Wienerschnitzel Adds Voice AI-Powered Drive-Thru Solutions
Presto announces nationwide expansion with Galardi Group for voice AI-powered drive-thru solutions at Wienerschnitzel.
Source: New feed
CardFree Offers Market-First Voice, Ordering, and Payment Solution in Collaboration with SoundHound AI
The new feature streamlines phone-in takeout orders by integrating SoundHound’s AI-powered voice technology with CardFree’s ordering and checkout flows, utilizing its Text-to-Pay platform.
Source: New feed
BeCause Launches Certification Co-Pilot to Simplify Sustainability Compliance
New tool revolutionizes the sustainability certification process for hotels and tourism companies, paving the way for the industry’s green transition.
Source: New feed
Avantio Launches Own Dynamic Pricing Tool to Boost Revenue and Occupancy
Avantio’s dynamic pricing tool uses historical trends, real-time market data, and competitive insights from platforms like Airbnb and Vrbo to recommend optimal rates.
Source: New feed
PPDS Brings Instant Sustainability Benefits to Hotels
Philips Signage EcoDesign becomes first digital display to be awarded EPEAT Climate+ Gold Certification.
Source: New feed
Soundtrack Selected as Preferred B2B Music Streaming Partner for Accor’s Global Hotel, Restaurant and Bar Portfolio
Industry-leading hospitality group partners with Soundtrack to create immersive guest experiences through music.
Source: New feed
SONIFI Partners with Ooma to Offer Hotels Cloud-Based Phone Systems
Ooma’s system portal integrates with a hotel’s PMS and can automate personalized and revenue-driving messages to guests.
Source: New feed