Hotels are often trapped in fragmented tech stacks, limiting their ability to deliver cohesive guest journeys. A shift to interconnected systems is crucial for elevating guest satisfaction and driving revenue.
Source: New feed
Month: September 2024
AI as a Tool to Boost Customer Satisfaction
Here’s how AI can be used to improve customer experiences in QSRs, from reducing wait times to ensuring the best items are always on the menu.
Source: New feed
Trump Hotels Deploys ReactorNet – BirchStreet’s Integrated P2P Solution
Adoption of BirchStreet’s procure-to-pay enterprise solutions powers digital transformation at six Trump Hotels’ properties in the U.S. and Europe.
Source: New feed
HRS Finds Dedicated Sustainability Strategies are Driving More Corporate Bookings to Hotels with Lower Emissions and Operational Costs
Corporations working with HRS have collectively reduced the carbon emissions tied to their hotel stays by 27 percent through the first half of 2024.
Source: New feed
Streamline Payments, Boost Loyalty: Three Tech Tips for Hotels to Capture Corporate Clients
With business travel on the rise, hotels that offer direct billing, flexible payment options, and automated back-office processes can enhance guest experiences and drive long-term growth.
Source: New feed
Beyond Basics: The Rise of Hyper-Selective Guests and What It Means for Hotels
In a world where guests expect more personalized experiences, hoteliers must harness the power of data to stand out.
Source: New feed
Life House's Revenue Management Software, Diamo, Launches as Independent Business
This strategic move allows both companies to reinforce their respective core missions.
Source: New feed
Aimbridge Hospitality Revolutionizes Frontline Worker Experience with UKG
AI-powered scheduling creates gig-like flexibility for 45,000 hourly workers at different times, locations.
Source: New feed
Mobi.Ai Launches Search and Discovery Tool for Travel and Hospitality Industry
Mobi Intent Driven Search (IDS) combines simple, natural language search with generative AI and Mobi’s proprietary content store of 40M+ fully enriched points of interest to deliver “best match” destinations, accommodations and experiences for guests
Source: New feed
Marugame Udon Leans Into Customer Analytics
The global brand launches Bikky’s customer data platform to unlock higher traffic, frequency and sales in its domestic expansion efforts.
Source: New feed