Brian Niccol, Chairman and CEO of Chipotle Mexican Grill, has accepted the role as Chairman and CEO of Starbucks. Meanwhile at Starbucks, Laxman Narasimhan is stepping down as CEO and as a director effective immediately.
Source: New feed

The partnership with Tillster enhances the digital ordering experience for Porto’s guests, further streamlining operations and expanding guest engagement.
Source: New feed

Data from Square’s Summer Quarterly Restaurant Report indicates that service fees, while still uncommon, have doubled since the beginning of 2022. Plus, changes in suburb dining and nightlife activity across major cities.
Source: New feed

During his MURTEC 2024 keynote, Guidara shared his principles of “unreasonable hospitality,” helping each MURTEC attendee embrace their role in the service experience.
Source: New feed

Palantir Technologies Inc. and Wendy’s Quality Supply Chain Co-op have partnered to accelerate digital transformation, AI adoption and operational decision making across the co-op.
Source: New feed

Being certified by Bite entails that Touch Dynamic’s Edge Ultra and Pavilion Kiosk hardware will run Bite’s software optimally.
Source: New feed

Onosys’ digital ordering solution leverages an integration with the point of sale to sync product data and information.
Source: New feed

Gone are the days of the shotgun approach to finding hospitaity workers. With the advent of geo-fencing, staffing agencies can market directly to potential candidates within a self-defined area.
Source: New feed

Report outlines the importance of technology in the business travel industry as a disruptor and enabler with artificial intelligence and blockchain at the top of the emerging technology list.
Source: New feed

Tripadvisor is on a journey to transform its app into an essential trip planning companion.
Source: New feed