Kenneth Heymann brings over 35 years of hospitality and labor management expertise to Center committed to modernizing industry workforce practices.
Source: New feed
Month: January 2022
Waverly Labs Breaks Down Language Barriers with Voice and Language Solutions for Events, Customer Service Experiences, and In-Person Conversations
A new generation of live translation combines the latest speech recognition, machine translation, and adaptable hardware technology
Source: New feed
White Castle Celebrates 100 Years with NFT
The collection celebrates White Castle’s 100th birthday with a series of 5,000 NFTs by the digital media artist, Che-Yu Wu.
Source: New feed
Weak Cybersecurity Defenses May Hinder Pandemic Recovery in the Hospitality Industry
When it comes to cyberthreats, 89 percent of polled hospitality IT decision makers said their organizations lack expertise, 83 percent said they lack resources, 71 percent said they lack the time to respond to threats, and 58 percent said they have i
Source: New feed
Re-evaluating the Concept of the Traditional Hotel PMS
The modern PMS has had to evolve as the smartphone has – from a few simple tasks to much more detailed functions.
Source: New feed
How Hospitality Needs to Address Accessibility
With more experiences beginning on a digital format, hotels and restaurants must ensure their services are accessible to all.
Source: New feed
Hotel Operations Solution Spectaflow Raises $1.9M in Post-Seed Round Led by Frumtak Ventures
Spectaflow already has 100 hotels in 5 countries using its software and will expand its reach across North America, Europe and the Nordics with this funding.
Source: New feed
Harry Murray steps down as chairman of Lucknam Park Hotel & Spa
Harry Murray MBE has stepped down as chairman of Lucknam Park Hotel & Spa after 25 years of service.
Source: New feed
The New Era of Travel: Friendly, Catered Offerings
Offering novel benefits and flexibility, and generating exceptional customer loyalty, will determine those that flourish in the post-COVID era.
Source: New feed
How the Hospitality Industry can Leverage Spatial Data to Curate Personal Guest Experiences
The multiplicity of activities occurring 24/7 within hotels poses a powerful opportunity for the hospitality industry to gain better insight into how guests and employees are interacting within these spaces.
Source: New feed