Without this technology solution, it would have been challenging for this hotel group to consistently execute a service recovery to the standard experienced in the past.
Source: New feed

HT’s exclusive research, 2020 Customer Engagement Technology Study: What Do Customers Want Now?, suggests that the majority of respondents plan to travel in 2021.
Source: New feed

COVID-19 has upended lives around the world, but the economic downturn has disproportionately affected women. One in four women are thinking about reducing their job responsibilities or quitting work altogether.
Source: New feed

Pollo Campero to focus on digital kitchens, off-prem only model; plans to open 10 digital kitchens in 2021.
Source: New feed

New hires include chief brand officers and new vp of marketings named for Carvel, Cinnabon, Auntie Anne’s and McAlister’s Deli.
Source: New feed

A delivery strategy is a must-have for your restaurant. Consumer demand for delivery will continue to increase, and is becoming a consumer expectation.
Source: New feed

QOS Networks is the market leader in edge managed services with a focus on cloud enablement, security, and network visibility for businesses of all sizes.
Source: New feed

29% of Americans don’t anticipate booking international travel until 2022.
Source: New feed

Company announces launch of recovery pledge to provide travelers with additional information about hotels’ enhanced health and safety measures.
Source: New feed

New requirements allow Choice Privileges members to earn benefits faster.
Source: New feed