STUDY: Customers Who Wait Less than 2 Minutes are 4X More Likely to Return


Order for Pickup is red hot, according to the new Rakuten Ready 2020 Time Study. The volume of online Order for Pickup transactions increased 200% and more than 82% of consumers said they have used Order for Pickup from restaurants, grocery stores and other retailers in the last six months.
Source: New feed

White Castle to Pilot Vehicle Recognition Technology in Drive-Thru


Mastercard’s AI powered drive-thru platform using Rekor’s vehicle recognition technology will begin on-location pilots at White Castle locations in October and will also be rolling out with other quick service restaurants later in the year.
Source: New feed

JYBE's App Ranks Eco-Friendly Takeout & Delivery Packaging


JYBE, an app to aggregate restaurant ratings of their use of eco-friendly takeout and delivery packaging, launched in Los Angeles and the San Francisco Bay area with a mission to help solve the single-use plastic crisis in the restaur
Source: New feed