Though COVID-19 is compelling many businesses to go cashless for a contactless experience, consumer demand solidifies a place for cash transactions in the near-term.
Source: New feed

Barbecue concept is now shipping customizable meal delivery kits through its website. PLUS: At Restaurant Next, learn about the brand’s tech updates that improved CX and powers off-prem.
Source: New feed

From high-tech handheld scanners to RFID tags, food safety technology can increase customer loyalty at a pivotal moment for the industry.
Source: New feed

Business travelers can accrue personal points across 15 hotel loyalty programs worldwide while concurrently earning Hotel Engine Rewards.
Source: New feed

Investing in smart, immersive technologies and relying on automation to make faster decisions will be key.
Source: New feed

According to the five stages, the United States’ hotel industry is in the second stage of plateauing, following a steep rise in domestic bookings through May and the first half of June.
Source: New feed

Chicago-based food delivery service Chowbus was hacked revealing more than 800,000 customer records and 4,300 restaurants’ info.
Source: New feed

Make good use of downtime by encouraging consumers to make a wish list of travel spots that includes your hotel. Nudge them via website messaging to book travel for next year.
Source: New feed

Invest in marketing, brand equity and plan for multiple potential outcomes.
Source: New feed

Hop Software’s new hotel app allows hotels to offer guests a contactless experience.
Source: New feed