
Join us at HT-NEXT 2020 as Jan Freitag of STR interprets important data points to reveal what was and what might be for the hotel industry.
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Author: globalhotelpro
Church's Chicken® Reinvents Brand Standards Measurement

Restaurant Performance Improvements Realized Using Remote Measurement and Coaching Platform.
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Wyndham Grand Helps Keep Loved Ones Close with Debut of New "Connection Concierge"

Through Wyndham Grand’s Connection Concierge, guests can receive assistance setting up or troubleshooting video calls to family and friends and the Connection Concierge can also recommend the perfect spots on-property from where to call family and friends, combining scenic backdrops with a great Wi-Fi connection.
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Recipe Unlimited Launches Second "Ultimate Kitchens" Multi-Brand Takeout & Delivery Location in Toronto

The new location, set to open next week, will feature a fully integrated digital Guest takeout and delivery experience.
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Zonetail Partners with Routier to Bring AI Contactless Multilingual Guest Messaging

Integration partnership enabling 25,000+ AAHOA affiliate hotels, and other Zonetail hotel partners, to digitally communicate with guests using the Zonetail app, or by using Routier, connecting guests and staff via SMS/text, Instagram, Twitter, WhatsApp, WeChat, Facebook, Line and others.
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Mass Rollout Bringing 900 Hotels onto Maestro PMS Browser Version 5.5 in 2020 at No Cost to Clients
Maestro shows its 43+ year service commitment by implementing portfolio-wide PMS upgrade to better prepare independent operators for the ‘new normal’.
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Victorian Townhouse with Control4 Automation Draw New Crowds as COVID-19 Transforms Travel

Boutique luxury lodging integrates high-tech room controls for guests and COVID-friendly operations through remote system management.
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Alpine Investors' ASG Acquires ProfitSword

This deal marks the 30th acquisition for ASG and the 2nd in the ASG Hospitality Technology vertical.
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Toast Go® 2 and Toast Order & Pay® Is a Contactless Suite that Empowers Restaurateurs to Keep Guests Safe and Grow Average Check Size
Toast customers increase orders by 31 percent with Toast Go® 2, check size by 45 percent with Toast Order and Pay® despite continuous industry changes due to the COVID-19 health crisis.
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Holiday Travelers Will Expect a New CX this Year
Part of that CX will be technologies that allow them to effortlessly make changes, ask questions and avoid staff.
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