
The ‘Unsung Hero in hospitality’ is quick to set up, efficient with processes, and plays a strong role in contributing towards the customer experience—for each type of customer.
Source: New feed
Author: globalhotelpro
EnsembleIQ Promotes Derek Estey to EVP of Operations

New role includes expanded operations oversight of event business — delivering in-person, virtual and white-label experiences to fulfill evolving education, networking and sourcing needs of technology decision makers and suppliers.
Source: New feed
Valyant AI Files Patent Infringement Lawsuit

The legal action alleges Hi Auto, Kea and their reseller partners violated Valyant’s drive-thru AI technology patent.
Source: New feed
Hyatt Hotels Deploys Room Keys in Apple Wallet Leveraging ASSA ABLOY Global Solutions Technology

Advanced cloud-based system provides several Hyatt hotels with instant security update capabilities alongside several options to implement digital key services.
Source: New feed
Holland America Line Names Kacy Cole Vice President of Marketing & E-commerce

Cole brings more than 20 years of digital, integrated and consumer marketing experience to the cruise line.
Source: New feed
Accor has Implemented OneStream for Financial Consolidation and Reporting

Hospitality group replaces 10 fragmented products with OneStream.
Source: New feed
Hospitality Engagement Platform Raises $22M

Union’s platform combines the POS system, its mobile ordering/payment solution, and highly granular customer data to deliver a customized experience that allows venues to treat every patron like a VIP.
Source: New feed
Hospitality Engagement Platform Union Raises $22M

Union’s platform combines the POS system, its mobile ordering/payment solution, and highly granular customer data to deliver a customized experience that allows venues to treat every patron like a VIP.
Source: New feed
Don’t Miss ForWard @ HT-NEXT: Women at the Top

AHLA and HT are partnering to bring AHLA’s platform for advancing women in hospitality to our 2021 conference.
Source: New feed
Food Delivery is Broken, But Now is Not the Right Time to Fix It

Brands are working to lessen the burden of delivery on their operations, but the capabilities required to grow delivery as a sustainable service model are still too far afield to make immediate impact.
Source: New feed