However, these organizations also take the longest time to resolve issues, with their average resolution time at 27.32 hours.
Source: New feed

PCI-compliant solution will help Curator’s member hotels process credit card payments more securely and efficiently.
Source: New feed

With staffing at an all-time low and travelers returning in droves, hoteliers are dealing with customer service nightmares. Conversational AI and automation technologies could be the industry’s savior.
Source: New feed

HT’s editor in chief, Robert Firpo-Cappiello, checks in with RTN Member Bill Bellissimo, CEO at CrunchTime! for a lively conversation about how Bellissimo built the tools he himself wished he’d had when he was running his own restaurant.
Source: New feed

HT’s editor in chief, Robert Firpo-Cappiello, checks in with RTN Member Jeff Pinc, SVP Global Marketing & Sales at Jolt, digging into how task management and digital food safety technology can help restaurant staff do the right thing, at the right ti
Source: New feed

Those who travel or live nomadically for long periods of time are becoming more common and they have unique living needs.
Source: New feed

Three reasons food businesses are choosing digital solutions.
Source: New feed

New Virginia-based luxury residential suite hotel turns to Think Simplicity for its turnkey, versatile communication solution.
Source: New feed

Early adopters Burger King, Buffalo Wild Wings, Dave & Busters and Little Caesars find UPshow Shift an easy-to-use online platform enabling better communication with their employees.
Source: New feed

Investing in technology now after two years of dismal results may seem counterintuitive, but the financial benefits and improved guest experience will be significant.
Source: New feed