In partnership with existing investor PSG Equity, General Atlantic to contribute its expertise in vertical software, integrated payments, and the travel and hospitality sector to support Hostaway across international expansion, product development, a
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Author: globalhotelpro
AiPMS Now Available to Boutique Hotels
Platform’s far-reaching automation enables independents to better compete with chains.
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HBX Group launches an AI ‘Trainer’ to Streamline and Optimize Training for Customer Service Professionals
The system simulates conversations with customers, allowing agents to practice in realistic environments and prepare more effectively for real interactions.
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Americans Set Their Sights on Travel in 2025 as Budgets and Loyalty Soar
New MMGY research shows 79% of U.S. adults are prioritizing travel next year, with loyalty programs and international adventures leading the way.
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AI-Powered Hotel to Debut at CES 2025
Otonomus will demonstrate how they blend AI, attribute-based booking, and personalized guest services at their Otonomus Hotel to CES attendees.
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How Europe’s DMA Is Changing Hotel Marketing on Google
Lower ad costs and rising click-through rates are among the early results of Google’s response to the EU’s Digital Markets Act.
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Flexa, Nighthawk Wallet Integrate
Flexa and Nighthawk Wallet Bring Instant Digital Payments to Everyday Commerce
Integration of Flexa Components into the Nighthawk App Expands Payment Options for Users
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How Starbucks Plans to be 'Best Job in Retail'
CEO says making Starbucks the “unrivaled best job in retail” is essential to its core Back to Starbucks plan.
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How Tech Can Turn Sustainability Goals into a Selling Point for Hotel Guests
From smart rooms to electric waterway transport, hotels can elevate the guest experience while making meaningful strides in sustainability.
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Maximizing Guest Engagement: How Hotels Can Boost Holiday Event Attendance
Hotels can enhance guest experiences by leveraging interactive events, calendar reminders, and streamlined RSVPs to ensure holiday gatherings are memorable and well-attended.
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