Technology providers that prioritize personal relationships and live-agent support in an age of automation are a valuable asset.
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Author: globalhotelpro
Sojern Elevates Guest Experience with HotelKey
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Docyt and x·quic Partner to Deliver Bundled Financial Services Solution for Hotel Owners and Franchisees
The combined solution uses AI-driven workflows to streamline financial management and maximize hotel profitability, from single locations to expansive franchise operations.
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STUDY: Tech-Superior Restaurant Prototypes are Paying Off
An Intouch Insight study has found that 7 out of 10 brands’ innovation experiences outperformed the legacy experiences.
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Light & Wonder Systems Solution Powers 24K Select Loyalty Program at Golden Nugget Casino Properties
System-agnostic platform L&W ENGAGE Bridge offers seamless integration with existing Golden Nugget Casino CMS.
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Subway Sale to Roark is Complete
There are no anticipated changes to the company’s leadership team, strategic focus or operating plans.
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Information Overload Causing Frequent Basket Abandonment in Travel Purchases, Accenture Research Reveals
Travel companies could gain customers and revenue using Generative AI to improve the entire purchasing journey, according to new research from Accenture.
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Donatos Pizza CEO Tom Krouse to Retire
Kevin King, who has served as President of Donatos Pizza for the past two years, will assume the role of CEO and President in October.
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The Human Bean Evolves the Drive-Thru Experience
The Creative Realities’ digital menu boards are rolling out at The Human Bean locations across the country, with over 30% already installed.
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Gott's Roadside Partners with Raydiant to Revolutionize In-Location Dining Experience
Gott’s Roadside will implement Raydiant’s on-brand digital menu API solution across multiple Gott’s Roadside locations.
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