Choice Hotels Announces Senior Leadership Changes


Choice Hotels International, Inc. (NYSE: CHH), one of the world’s largest hotel franchisors, has announced five leadership roles to advance the company’s corporate priorities and drive growth.

Megan Brumagim has been promoted to vice
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HITEC 2019 Post-Show Recap


HT’s editors share details from some of the interesting conversations they had on the show floor.
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Trying to Delight Customers? The Answer May Be Digital Agents


Unlike traditional chatbots, digital agents can interact with a multitude of systems and processes, remember past customer interactions and preferences and can adapt to customer needs and personality with each successive conversation.
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