
Many restaurants that seem to be hitting the right metrics are actually losing money and don’t know it. That’s because they’re not tracking some key data points: what their food costs should be versus what they actually are.
Source: New feed
Author: globalhotelpro
Red Roof’s Stellar 2019 Leads to Big Things for 2020

The operator’s recent move of operations into the cloud last year is now allowing it to focus on new tech rollouts in 2020.
Source: New feed
Four Seasons Hotel Silicon Valley Debuts Guestroom Gym, Personal Trainer

Wall display offers guests a full body workout while A.I. technology monitors the quality of every rep and adjusts resistance for each exercise in real-time based on the individual body.
Source: New feed
HEDNA Honors Tom Bruno of Marriott with 2020 Award of Excellence
Bruno honored for his contribution to the advancement of hotel distribution.
Source: New feed
Concord Hospitality Awarded Three Certificates of Excellence from Marriott’s GPNS Program
Hotel development and management company recognized in first place for overall performance, guest satisfaction and customer retention in 2019.
Source: New feed
Digital Concierge Service Tock Time Launches
Reservation, guest, and table management system, Tock expands offerings.
Source: New feed
New Japanese Hotel Brand Seeks to Offer Next-Generation Digital Hotel Experience

Guests will enjoy technology, digital artwork, IoT integration, and a lobby designed to bring locals and travelers together.
Source: New feed
Subway Integrates Digital Ordering

Most all U.S. stores will use Olo to integrate digital orders direct into the POS.
Source: New feed
Clover Adds Scan to Pay Feature

Scan to Pay does not require the download of an additional app; Guests can pay using their iPhone and Apple Pay.
Source: New feed
Unified Office Enters Hospitality Market with Business Communication Tool

Tool integrates with hotel management and messaging services to provide full customer visit, bookings and preference details with each incoming call.
Source: New feed