Modern hospitality is the nexus of tradition and technology, where IQ must meet EQ. Emotion and intelligence are key to what will create the experiences of the future.
Source: New feed
Author: globalhotelpro
IDeaS and Silverbyte Partner to Provide Two-Way Data Integration
Two-way data integration between RMS and PMS will provide enhanced automated forecasting, room-type pricing and inventory controls.
Source: New feed
Mexico City’s Fiesta Americana Viaducto Aeropuerto Hotel Launches IoT Smart Guest Room

Hotel wanted to provide a unique, connected in-room experience while also conserving energy use.
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400+ UK Pizza Hut Delivery Outlets Boosts Efficiency, Revenue with AI-Powered Analytics

Solution has been deployed in sales, marketing, operations, guest experience, HR and planning.
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Five Guys, Ruby Tuesday Launch Staff Retention App

Both operators piloted ShiftOne in January and have decided to roll out the platform nationally after seeing positive results.
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PAR Technology Announces New API Integration with Bite and Brink POS Software
Bite software is powered by AI allowing it to make suggestions to a guest’s order based on time of day, guest preferences, past orders, and more.
Source: New feed
Jim Murren to Step Down as Chairman, CEO of MGM Resorts International
Murren will remain with the company until a successor is appointed.
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Robeks to Offer Delivery via Door Dash
Guests will use the Robeks app to get delivery; Robeks Rewards points are automatically given when an order is placed.
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Red Roof’s Stellar 2019 Leads to Big Things for 2020

The operator’s recent move of operations into the cloud last year is now allowing it to focus on new tech rollouts in 2020.
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The Future of Hotel Tipping is Mobile

In an increasingly cashless society, hotels should consider offering guests the ability to tip hotel staff via mobile app.
Source: New feed