McDonald’s is advancing its “Digitizing the Arches” plan with AI-driven kitchens, cloud platforms, and loyalty updates designed to boost efficiency, accuracy, and customer engagement.
Source: New feed
Del Taco Expands Catering
The quick-service brand is scaling its catering operations through ezCater to serve the growing demand for workplace food.
Source: New feed
RMS Pay Launches in North America
Over half of RMS Pay customers have reported a reduction in no-shows or chargebacks due to pre-authorization features, and, 98.3% experience fewer than one chargeback per month.
Source: New feed
Tattle Secures $5 Million in Capital
CX platform raises capital to fuel AI expansion and client base growth.
Source: New feed
Wonder Taps Logile to Modernize Labor Planning
As it plans a national expansion, Wonder is partnering with Logile for advanced forecasting, QSR-specific labor modeling, and improved employee scheduling demand data.
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Behind the Scenes of Lee’s Famous Recipe Chicken’s Recent Updates
On the heels of its updated mobile app, loyalty program and new brand Identity, the regional brand is readying its first built-from-the-ground-up prototype.
Source: New feed
We Know Wi-Fi Shapes the Guest Experience—So Why Is It Still Failing? Here's How to Eliminate Downtime (and Bad Reviews)
Here’s how to eliminate downtime (and bad reviews.)
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Five Steps Hospitality Organizations Can Take to Boost Cybersecurity
Cybersecurity has always been a moving target, but staying abreast of the latest threat intelligence, AI innovations, and benchmarking against global best practices to keep vital systems safe is vital.
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The Next Level of Guest Listening
Omnichannel feedback platforms are turning casual comments, reviews, and digital traces into real-time actions that move the needle on loyalty and revenue.
Source: New feed
McDonald's, DoorDash Launch New Online Ordering
The new DoorDash-powered site, accessible from McDonalds.com, makes it easier to get McDelivery.
Source: New feed