From training and renovation to direct bookings and brand audits, Matterport’s Stephanie Lin explains how digital twin technology is helping hotel leaders drive efficiency, reduce costs, and improve guest experiences—without setting foot on-site.
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Zippy's Launches Next-Gen Digital Ordering
Recognizing the growing dominance of online orders, Zippy’s partnered with Bottle Rocket for end-to-end expertise in user experience (UX), visual design, and platform development.
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Bloomin' Brands Shares Changes to Senior Management Team
Michael Healy will assume the newly created role of Executive Vice President, Strategy & Transformation, where he will lead the strategic initiatives central to Bloomin’ Brands’ turnaround efforts,
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OYO Taps IBS Software to Power Global Tech Overhaul
The partnership will leverage IBS Software’s iStay platform to unify OYO’s diverse portfolio—including Motel 6 and its European brands—aiming to streamline operations, integrate loyalty programs, and enhance the guest experience worldwide.
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SoundHound AI, Acrelec Partner to Power the Next Generation of AI-Powered Drive-Thrus
Together, the companies will deliver next-generation drive-thru ecosystems that integrate SoundHound’s sophisticated Dynamic Drive-Thru voice AI technology with Acrelec’s content management system and digital signage enclosures.
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The Secret Sauce: The Impact of AI and Automation In Food Service IT Infrastructure
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New Loyalty Math: Half of Hotel Guests Say Programs No Longer Add Up
Accenture report suggests Gen AI could be the key to making loyalty feel valuable again
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Small Luxury Hotels of the World Taps ROH as Preferred Payments Partner
By endorsing the payments management platform, SLH provides its global portfolio of independent hotels with a vetted solution to automate operations and drive revenue.
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ezCater Enhances Relish Platform with Self-Serve Tools for Workplace Meal Programs
Designed for modern workplaces, the new controls let administrators easily adjust meal plans and schedules, giving companies greater flexibility as on-site attendance fluctuates.
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Toast Launches New Go® 3 Handheld with Cellular Connectivity and On-Device Intelligence
The redesigned, IP65-rated device aims to boost revenue and operational flexibility with real-time upselling prompts and the ability to process payments beyond the restaurant’s Wi-Fi network.
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