The company’s booth was a star, not just for its eye-popping design but for the depth of digital engagement it offered attendees.
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The New User Experience: Why Hotel Tech Usability Is Key to Retaining Talent and Elevating Service
Legacy property management systems often feature outdated interfaces, complex workflows and steep learning curves. The result: staff frustration, longer training times, and faster burnout.
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RMS Partners with Breezeway
The integration enables property managers and hospitality operators to seamlessly automate and optimise operational tasks directly within RMS’s interface.
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Dense Air Rebrands as IONX Networks
Rebranding reflects the company’s shift toward a more customer-focused mission: solving the persistent problems of poor mobile coverage, dropped calls, and dead zones across complex environments.
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Values-Based Marketing Isn’t Just a Message — It’s a Tech Infrastructure Challenge
As values-driven consumer behavior reshapes marketing strategy, hotel and restaurant tech leaders must equip their stacks — from guest data platforms to feedback tools — to support authentic, personalized engagement that reflects what customers truly
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NRA 2025: Dine Brands’ AI Strategy Is Practical and Iterative
A scrappy mindset, playing around with available tools, and focusing on real-world use cases are the keys to unlocking AI’s potential.
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Browse, Panic, Bail: Hotel Booking Is Failing the Guest
Personalization and UX tweaks can’t solve the real issue: cognitive overload. Agentic AI offers a new approach grounded in how guests actually decide.
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3 Emerging Booking Trends You Can’t Ignore in 2025
Today, the guest booking journey is constantly evolving and hotels must evolve along with the trends to stay competitive.
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Reinventing Hospitality Leadership: Innovation Starts with People, Not Just Technology
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Why Are Travel Operators Still Lagging on Mobile-First Tech?
Despite overwhelming smartphone adoption among Millennial and Gen Z travelers, fewer than one in three travel operators have embraced mobile-first booking and payment solutions—raising red flags for IT leaders in hospitality.
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