Now powered by Snowflake, the rebuilt business intelligence platform connects previously siloed data sources to give operators a complete view of profitability.
Source: New feed
American Express, Toast Partner to Personalize Hospitality Experiences
Product features are anticipated to start rolling out in 2026, with both companies looking to explore technology that will power richer, more personalized hospitality for guests and Card Members, and help restaurants fill their dining rooms with high
Source: New feed
Hostaway Unveils AI Auto Reply for Instant Guest Communication
The new, native generative AI tool leverages specific reservation and listing data to deliver personalized responses, aiming to eliminate generic chatbots and streamline operations for property managers.
Source: New feed
Closing the AI Gap in Hospitality: Why Hotels Need Industry-Trained Intelligence, Not Guesswork
There’s a reason generative AI can write a legal brief but fails at hotel strategy.
Source: New feed
How Sustainable Tech Is Reshaping the Guest Experience
In-app energy dashboards, carbon footprint calculators, and transparent eco-choices are becoming standard, giving guests the power to make their travel more responsible without sacrificing comfort.
Source: New feed
Starbucks Scales Operational Excellence with Green Apron, AI-Powered Service
As part of its back-to-basics reinvention, Starbucks is expanding its tech-enabled operating model to all U.S. stores.
Source: New feed
Journey Secures $7.7M to Bring AI-Powered Loyalty to Independent Hotels
Backed by Lerer Hippeau, Slow Ventures, and The Points Guy founder, the startup aims to give travelers rewards for staying at boutique properties and private rentals outside the major chain ecosystems.
Source: New feed
Travel Tech Veteran Anurag Mittal Joins Guestara as Co-founder to Spearhead Global Growth
After helping lead Vervotech to a 10X exit, the early investor is joining the AI-powered guest management platform full-time following its pre-seed funding round.
Source: New feed
Fraud Is Eating Away at Restaurant Profits — Literally
Promotion abuse and account theft are more than platform issues. For restaurants, even minor fraud can add up to major losses. Learn how widespread scams are reshaping the delivery landscape.
Source: New feed
AI Efficiency Soars: Today's Models Rival 100x Larger Older Systems
Every extra gigaflop spent on AI ultimately appears in one of three places: a higher cloud bill, a larger on-prem server, or a bigger line item on the utility statement.
Source: New feed