Hilton Worldwide (NYSE: HLT) and IBM (NYSE: IBM) today announced a collaboration to pilot “Connie” – the first Watson-enabled robot concierge in the hospitality industry. Connie draws on domain knowledge from Watson and WayBlazer to inform guests on local tourist attractions, dining recommendations and hotel features and amenities.
Source: Hotel Industry News
Heads down and batteries drained. People around the world are too busy clicking around. This Saturday, Hilton Worldwide (NYSE: HLT) raised heads and recharged thousands of San Diego music fans with an energy-popping concert, featuring award-winning singer/songwriter Jason Derulo outside of Hilton San Diego Bayfront. The concert, which was one of seven being held at hotels within the Hilton global portfolio this year, highlighted the benefits of being an HHonors member – from exclusive room discounts, innovative tools, and personalized once-in-a-lifetime experiences.
Source: Hotel Industry News
BigHospitality visits Coast to Coast, The Restaurant Group’s American restaurant chain, to find out how it operates and what is behind its success our latest In Operation with… video.
Source: New feed
Allan Pickett, chef patron and owner of French restaurant Piquet, has seen it all in the kitchen and is hoping that his experience of working with the Michelin-starred Galvin brothers can lead to success in his solo ventures.
Source: New feed
Hilton Worldwide (NYSE: HLT) today announced that Hilton HHonors members can now receive an exclusive discount on room rates by booking directly through its brand websites, award-winning Hilton HHonors mobile app and reservation call centers, or through preferred corporate travel partners and approved travel agents. This guaranteed discount is available at more than 4,500 hotels around the world.
Source: Hotel Industry News
Hilton@PLAY is setting out to connect people around the world with enriching and playful experiences, encouraging them to seek out the unfamiliar. As a Hilton HHonors member, you can also find cool ways to PLAY by visiting hhonors.com/auctions.
Source: Hotel Industry News
BigHospitality takes an exclusive First Look at Galvin HOP, the brand new pub concept from the Michelin-starred Galvin Brothers, which opens today in Spitalfields, London, following a soft launch period.
Source: New feed
Tech-driven restaurant Inamo re-located its St James’s site to Covent Garden last week and BigHospitality was one of the first to see it.
Source: New feed
Everyone can have a bad day every now and then, as the Gold Service Scholarship finalists have been discussing. In the latest in our Spotlight on Service campaign, we reveal to you some of the moments that left the best in the business rather red-faced.
Source: New feed
As part of our Spotlight on Service series we speak to chef Raymond Blanc OBE for his views on life front-of-house.
Source: New feed