Hotel-branded mobile guest engagement & messaging app increases direct bookings, improves guest satisfaction & recovery, and increases loyalty.
Source: New feed
Marriott International Leveraging Tech to Expand and Improve Offerings to Business Travel Professionals
Marriott mobile check-in, in-room entertainment options and social and collaborative website among offerings to appeal to business travel professionals.
Source: New feed
Minimizing Bad Buzz and Improving Ops with BI
How Last Call Operating Company radically improved customer satisfaction using the HappyCo platform for inspections and business intelligence.
Source: New feed
5 Ways Restaurants Can Use Big Data
Actionable ways to turn insights into better business and operations.
Source: New feed
Hilton Expands Presence In Morocco With $33 Million Coastal Hotel
Hilton Worldwide (NYSE:HLT) has signed a management agreement with Société d’Aménagement et de Promotion de la Station de Taghazout (SAPST) to open a 170 guestroom hotel within the Taghazout Bay Resort located 10 miles (17 kilometers) north of the Moroccan coastal town of Agadir. Hilton Taghazout Bay Beach Resort & Spa is set to open in 2018 and will join three Hilton Worldwide hotels currently operating or under development in Morocco.
Source: Hotel Industry News
Hilton renforce sa présence au Maroc avec l'ouverture d’un hôtel en bord de mer. L’investissement est de 33 millions de dollars.
Hilton Worldwide (NYSE :HLT) a signé un contrat de gestion avec la Société d’Aménagement et de Promotion de la Station de Taghazout (SAPST) pour l’ouverture d’un hôtel de 170 chambres au sein de la station balnéaire de Taghazout Bay, située à 17 kilomètres au nord de la ville côtière d’Agadir. L’Hilton Taghazout Bay Beach Resort & Spa ouvrira ses portes en 2018 et rejoindra les trois hôtels Hilton Worldwide actuellement ouverts ou en cours de construction au Maroc.
Source: Hotel Industry News
New Study Finds Restaurant Diners Want to Be Heard: Willing to Give Feedback and Contact Info
National consumer survey unveils insightful diner feedback regarding restaurant reviews, service, complaints and promotions.
Source: New feed
Digital Signage Cuts Down Front Desk Questions and Increases Guest Convenience
Hampton Inn Des Moines Airport guests enjoy access to digital signage information on area attractions, local dining, airline flights and current traffic status without searching their mobile.
Source: New feed
Hotel Guest Satisfaction Higher Among Loyalty Members and Mobile Check-in Users
J.D. Power Study reveals that guest satisfaction plateaus as perks like free become standard and names hotels ranking highest in guest satisfaction in respective segments.
Source: New feed
Vintage Hotels Centralize Guest Info in One Database for High-Touch Service
Independent hotel management groups tap Maestro Multi-Property to support growing portfolios while adding loyalty programs, cross enterprise consolidated marketing and promotions.
Source: New feed