Hoteliers are harnessing big data’s abilities to make operations smarter and serve guests better. The right technology is essential for data analytics to do both.
Source: New feed
Top Restaurant Tech Headlines from April
From breaches to 'bots, HT reveals the newstories that engaged readers the most over the course of the last month.
Source: New feed
How Can Hoteliers Protect Themselves from Data Breaches?
Two options exist: implement stronger, higher walls of security or devalue the cardholder data by encrypting it before it reaches the POS.
Source: New feed
16 Handles Franchisee NYC-FROYO Partners with Dragontail Systems
NYC-FROYO will progress to a commercial rollout of the Algo System
Source: New feed
Talend Survey Finds Less than Half of Companies Systematically Track Basic Customer Feedback
When companies don't address negative reviews, 57% of respondents feel it is a motivating factor to "break up" with a brand.
Source: New feed
Tallinn Hotel Group Sees 216% Growth in Online Revenue
Prior to implementing new technology, the operator was struggling to immediately update rates and availabilities online leading to a revenue handicap.
Source: New feed
Chipotle Joins Shoney's, Arby's as Latest Security Breach Victim
Restaurant chain believes card transactions from March 24 to April 18 could be compromised.
Source: New feed
Panera Bets Big on Delivery Technology
New Panera Delivery tracking system allows guests to track their order on a map, see photo of driver and be notified when food arrives.
Source: New feed
Infor Hospitality Integrates with CeloPay
Infor Hospitality customers will be able to use CeloPay to manage payment collection processes in a secure, streamlined and efficient manner.
Source: New feed
Hotels: Take a Cue from Forward-Thinking Hospitals
Some modern hospitals offer an iPad and paired Apple TV in every room to entertain and empower patients.
Source: New feed