HotelProjectLeads.com

In the second part of this two-part series, HT considers four barriers to the frictionless hotel booking process and their solutions.
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Mexican restaurant chain used rewards to incentivize servers to sign up new loyalty program members and used Paytronix to monitor servers' progress.
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NCR's mobile POS solution allows Yoshi's servers to take orders and payment directly at the table with direct transmission of the order information to the kitchen and bar printers.
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Bartech's minibar technology allows it to automatically track any items removed and post purchases directly to a guest's profile within a property's PMS.
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The digital concierge displays the hotel brand, live flight tracker, newsfeed, weather feed, “selfie” function, hotel meeting and event information, as well as an interactive visitor guide.
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Two-thirds of data breaches are credentials-based, making a hospitality worker the single point of failure in introducing malware or enabling unauthorized access.
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Messaging presents an unprecedented opportunity for hotels to address the needs of customers and identify potential customers.
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Members will receive status match and will be able to earn, redeem and transfer points.
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In part one of this two-part Business Solutions Brief, HT examines two common impediments to a frictionless booking process: cumbersome websites and OTAs.
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Fostering loyalty is about making connections with customers and making each guest feel special.
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