HT caught up with Lori Bolin, president and chief strategy officer of BrewLogix, to talk about her background and the technology company that landed on Fast Company’s The World’s Most Innovative Companies of 2024.
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With rising costs, labor shortages, and evolving customer expectations, restaurants are reassessing their tech stacks.
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In the battle between human expertise and automated systems, which one reigns supreme in the world of revenue management? Discover why collaboration between RMS and revenue managers is the winning formula for hotel success.
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As GenAI promises to transform the hospitality industry, technology leaders must strategically balance innovation with caution to unlock new opportunities while mitigating risks.
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Hotels must prioritize seamless mobile and Wi-Fi connectivity to meet the evolving expectations of tech-savvy guests while improving operational efficiency.
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Dine Brands’ A.I Innovation Foundry will incubate, develop and test cutting-edge AI solutions.
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Brian Niccol, Chairman and CEO of Chipotle Mexican Grill, has accepted the role as Chairman and CEO of Starbucks. Meanwhile at Starbucks, Laxman Narasimhan is stepping down as CEO and as a director effective immediately.
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The partnership with Tillster enhances the digital ordering experience for Porto’s guests, further streamlining operations and expanding guest engagement.
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Data from Square’s Summer Quarterly Restaurant Report indicates that service fees, while still uncommon, have doubled since the beginning of 2022. Plus, changes in suburb dining and nightlife activity across major cities.
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During his MURTEC 2024 keynote, Guidara shared his principles of “unreasonable hospitality,” helping each MURTEC attendee embrace their role in the service experience.
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