
A smart hotelier must own the customer relationship at every stage.
Source: New feed
Exit the Dark Ages: Tech Can Help Hoteliers Create a Demand-Based Pricing Strategy for Meetings/Events Business

A fixed-price approach prevents teams from tailoring proposal responses and optimizing revenue based on demand and profitability.
Source: New feed
Hyatt Hotels Breached Again

41 hotels in 11 countries had their payment systems hacked and customer credit card data exposed.
Source: New feed
NH Hotel Group Launches Online Instant Booking and Payment System for Meeting, Event Rooms
Clients can use the tool to instantly obtain event and guest room prices and availability for groups as well as booking and paying for them online.
Source: New feed
Yext Launches Yext for Food To Make Menus Visible Across Intelligent Search
When diners search for specific foods online, restaurants serving those items will appear in the search results.
Source: New feed
KEYPR, SIC Innovations Partnership Results in Gaming Industry's First Fully Integrated Casino Hotel App
Casino hotel operators will be able to offer mobile check-in, check-out, key, and the ability to request hotel services.
Source: New feed
Revel Systems Partners with Como to Deliver an Integrated Customer Engagement Solution
POS provider joins forces with customer engagement platform to deploy personalized customer loyalty solutions to scale businesses.
Source: New feed
Omni Hotels & Resorts Partners with Conferma to Offer Customers a Virtual Payment Solution
All Omni properties will utilize Conferma’s technology program Conferma Connect, a secure virtual card delivery service, as a way for customers to pay for corporate travel.
Source: New feed
Australian Luxury Resort Implements Innovative Security Tech
Crowne Plaza Hunter Valley partners with ASSA ABLOY Hospitality to offer digital key room access.
Source: New feed
3 Tactics for Leveraging Loyalty Programs to Improve Retention

Hospitality companies that are conducting loyalty programs effectively often see immense payoffs.
Source: New feed