A multi-year transformation is modernizing Omni Hotels & Resorts’ central systems with Oracle Hospitality’s cloud-based platform—unlocking agility, innovation, and operational efficiency across its portfolio.
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foreva.ai’s virtual assistant, Eva, is answering phones, taking orders and boosting revenue.
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With manual tasks undermining the guest experience, operators are turning to automation and outsourcing to boost efficiency and reinvest in their teams.
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Built on its powerful Customer Data Platform (CDP), the new tool lets hoteliers activate real-time guest data for hyper-targeted campaigns across email, SMS, and WhatsApp.
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By integrating an all-in-one PMS with smart housekeeping technology, the hotel streamlined communication and improved productivity across departments.
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The enterprise-wide rollout aims to solve unique logistical challenges on secure military posts by optimizing housekeeping operations and improving team communication.
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The new identity for the global software provider focuses on how its platform enables the service and operational seamlessness that define great guest experiences.
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123Compare.me’s biannual World Parity Monitor details the scale of the rate parity challenge for hotels but also highlights where the direct channel still holds a key advantage.
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The decision, which follows the acquisition of Vacasa, was driven by Wheelhouse’s hybrid model that empowers local franchisees and teams to customize pricing.
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New integration via the Oracle Hospitality Integration Platform (OHIP) gives hoteliers streamlined access to real-time market insights and pricing tools directly within their operational workflow.
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