
The industry’s intense digital transformation has exposed a potential weak link in the restaurant infrastructure. Customer and employee digital experience depends completely upon the quality, capacity and availability of a restaurant’s network connectivity and Wi-Fi.
Source: New feed
Author: globalhotelpro
Darden Restaurants Helps Feeding AmericaAdd Mobile Food Pantries

Grant from charitable arm of Olive Garden parent company will help increase access to food.
Source: New feed
HotStats: After Unanticipated 2020, Hotel Industry Knows What It’s Up Against

The end of 2020 is not the end of the problems for the global hotel industry, but it does bring hope on the wings of a vaccine that, in time, could be a panacea for what ails it: fear.
The hotel industry does not perform well without its most sig
Source: New feed
Las Vegas Sands Announces Executive Leadership Team

Robert G. Goldstein Becomes Chairman and Chief Executive Officer; Patrick Dumont Named President and Chief Operating Officer.
Source: New feed
Four Seasons Hotel Silicon Valley Debuts Tonal Capsules for Guest Fitness

Each capsule resides in the spa and can be reserved by guests who want to experience virtual training and the all-in-one digital weight system from Tonal.
Source: New feed
Tom Underwood Appointed CEO of StayNTouch
Underwood formerly held positions at Lola.com and Orbitz.
Source: New feed
A&W Canada Captures Real-Time Guest Feedback

A&W Canada uses Medallia Experience Cloud, Digital, Social, Text Analytics, LivingLens and Zingle, to identify guest experience friction in real-time and take immediate action to close the loop with each customer.
Source: New feed
Contactless Solutions to Maximize the Guest Experience

From keyless entry to automated decibel monitoring systems, Daydream Apartments has found a way to implement smart amenities to meet the needs of its residents.
Source: New feed
ASG Acquires Visual Matrix
Visual Matrix is a provider of advanced hotel PMS technology.
Source: New feed
Davidson Hotels & Resorts Books $100k in New Event Business for 2021 within Two Weeks
Hospitality management company used Knowland’s group data analytics software to find new sales targets.
Source: New feed