The integration combines the Punchh platform’s rich view of customer interactions across multiple touchpoints with Tattle’s ability to track incredibly detailed customer feedback across all ordering channels.
Source: New feed
Author: globalhotelpro
Papa John’s Loyalty Program Reaches Milestone of 20 Million Members

The program, which began in 2010, has seen a rapid continuation of growth that began in early 2020 with more than 100 thousand customers joining the program each week. In 2021, the rewards program has contributed to almost half of the brand’s sales.
Source: New feed
Survey: Travelers Consistently Place Enhanced Safety & Cleanliness Protocols Toward the Bottom of Their List
Additionally, travelers overwhelmingly agreed that “upgrades on check-in” were better for increasing loyalty.
Source: New feed
Connected Curbside at HOA Brands

At MURTEC, Marc Butler, SVP, Strategic Planning/Off Premise, HOA Brands, shared recent tech initiatives that have made a difference at Hooters and its fast-casual concept Hoots Wings and its virtual brands.
Source: New feed
How Location Intelligence Can Grow Your Business and Deepen Connections with Guests

Location intelligence gives deeper insight into hotel guests’ behavior using information about the places they go and the events they attend both on- and off-stay.
Source: New feed
Subway Closes Restaurants Nationwide on July 13 to Refresh Menu, Introduce Digital Upgrades

Brand will make improvements to almost every core menu item and is introducing important digital upgrades that elevate the guest experience.
Source: New feed
Raising the Stakes: The Casino Industry Is Going Through a Major Transformation

Visitors can expect new betting opportunities, technology optimizations, and more personalized experiences when they return to casinos.
Source: New feed
J. Alexander’s Holdings, Inc. to Be Acquired by SPB Hospitality LLC

The transaction is expected to be completed early in the fourth quarter of 2021.
Source: New feed
RateTiger Certified by Global Hotel Alliance (GHA) as a Recommended Distribution Partner
GHA hotel brands to leverage eRevMax’s extensive connectivity for improving operations.
Source: New feed
On a Mission to Make Restaurants More Efficient: Sakshi Tulsian

After experiencing the complications of running a restaurant firsthand, Sakshi Tulsian cofounded POSist Technologies with a mission to make restaurants efficient and profitable.
Source: New feed