Inconsistent arrival experiences have hounded hotel operators for years—it’s time for technology to even the score by smoothing out the experience for everyone.
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Author: globalhotelpro
Start-up Spotlight: MyMatR's AI-Powered Waste Tech for Hotels
With AI at its core, MyMatR is turning waste management into an asset for hotels looking to meet sustainability targets and delight eco-conscious travelers.
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Gift Cards: Trends, Tech, and the Path to Loyalty
According to the Givex 2024 Holiday Gift Card Survey, credit card gift cards continue to dominate as the most popular gift card choice for the holidays, favored by 70% of respondents.
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HungerRush Adds Order Notification Feature
This new feature is designed to improve customer satisfaction and streamline restaurant operations by automating customized order status text updates for delivery and pickup orders.
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7 Brew Names Nick Chavez as its First Chief Marketing Officer
Industry veteran tapped to spearhead brand, drive stand growth, amplify social media presence, and expand loyalty program.
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From Data to Delight: AI’s Role in Hospitality Marketing
The integration of AI into marketing strategies offers hoteliers new ways to engage guests, ensure data security, and create lasting brand impressions.
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Combatting Fraud Together: Best Cybersecurity Practices for Hotels
By joining forces and collaborating with cybersecurity practitioners in the industry, hospitality service providers can share information and intelligence to solve problems together.
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Talk It Out: Why Voice AI is the Future of Hospitality Service
Guests want fast, clear answers — and they still prefer to talk to get them. Learn how intelligent voice systems are reshaping customer experience, improving efficiency, and driving revenue in 2025 and beyond.
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Snapchat's End of Year Recap Reveals Significant Engagement with Hotel, Restaurant Content
The platform has 443M daily active users and they spend millions of hours on viewing and creating travel, foodie content.
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168-Room Hotel Operates with Only Six Staff Members
Despite ultra-lean team, hotel is rated 4.6 out of 5 on Google and 8.8 on Booking.com.
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