By utilizing the SOCi platform, Charleys can post and promote content to more than 600 local Facebook pages while still prioritizing daily business functions.
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Industry vet Joe Guith joins Church’s Texas Chicken from Focus Brands. His priorities will be to lead insights-driven investments in technology.
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By utilizing the SOCi platform, Charleys can post and promote content to more than 600 local Facebook pages while still prioritizing daily business functions.
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How can the hospitality sector can better secure their Wi-Fi and give their customers the best possible experience?
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Aruba Wi-Fi Network designed to accommodate up to 15k devices so that guests and crew can have a seamless, stress-free experience at sea.
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The mission of the Metaverse Standards Forum is to standardize access to proven technologies in the metaverse stack and create opportunities by removing market friction to ensure the metaverse is accessible to all. 
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The enhanced two-way interface provides unique benefits surfacing more meaningful data from across a property or group.
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Customer service technologies should be viewed as tools for staff, not replacements. Here are a few scenarios in which personal touch trumps technology in delivering customer satisfaction.
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When OTAs post outdated, incorrect and misleading information, it causes headaches for guests, management and staff.
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By connecting the PMS and CRM, personalizing everything from marketing emails to on-stay communications becomes easy to do.
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