
Travelers are not happy with the type of customer service they’re receiving in 2022, but technology could help turn this pain point around.
Source: New feed
Author: globalhotelpro
Knowland Partners with UpMail to Improve Group Sales Productivity with Personalization of Account-based Sales Outreach

Account-based sales provides direct benefits for above and on-property group sales teams.
Source: New feed
Booking.com and CHOOOSE Partner to Help Encourage More Informed and Responsible Travel Choices

The key objective of the new global partnership is to increase traveler awareness about the carbon implications of their trips.
Source: New feed
RTN Releases Customer and Transactional Data Standards

With big-brand endorsement, technology collaboration and a groundswell of support, standardization is a new, tangible reality for the restaurant industry.
Source: New feed
How to Attract Hourly Workers

Younger employees are attracted to businesses that reflect their own personal beliefs and causes.
Source: New feed
Dave & Buster’s Gives Employee Onboarding Process a Tech Overhaul

New hires now have access to an interactive, immersive training module that allows them to learn when they want, how they want.
Source: New feed
Stayntouch Launches Stayntouch 2.0

Hotel technology suite will drive direct bookings, optimize distribution, simplify payments and streamline operations
Source: New feed
Starbucks, Delta Air Lines Launch Loyalty Partnership

Delta SkyMiles and Starbucks Rewards members can link accounts to earn one mile per $1 spent 1 at Starbucks and double Stars on days traveling on Delta.
Source: New feed
Lunchbox Reveals 2.0 Platform

Lunchbox 2.0 is engineered for restaurants to grow revenue, automate guest expansion, and elevate their digital guest experience from end-to-end.
Source: New feed
Is Your Hotel Fully Compliant with the RAY BAUM's Act?

If guests are still required to dial a prefix before accessing 911 operators, if your front desk still intercepts these emergency calls, or if your MLTS doesn’t deliver the street address, floor number and room number from where the call originates –
Source: New feed