Overall guest satisfaction with hotels climbs 6% to an ACSI score of 75, with Hyatt skyrocketing 10% to tie Marriott (up 3%) atop the industry standings at 80.
Source: New feed

Through the integration, OpenTable guest insights will be made available in the dailypoint’s central guest database, allowing hoteliers to provide their guests an even more personalized experience.
Source: New feed

Despite the wave of noise to the contrary, hoteliers are investing in technology and do not consider themselves tied to legacy systems.
Source: New feed

Regina Jerome, VP of Information Technology at UNO Restaurants and Hospitality Technology’s Top Women in Restaurant Technology Lifetime Achievement award winner, shares how she moved Uno’s beyond the coupons and BOGO offers.
Source: New feed

Craig Griffin has taken the role of Chief Technology Officer, tasked with delivering the technology vision for the company, leading the product development for the company’s all-in-one ecommerce platform onejourney® and spa management system Premier
Source: New feed

Report highlights that 95% of travelers read reviews before choosing accommodation; whilst 85% trust online reviews as much as personal recommendations.
Source: New feed

Criterion Hospitality is a management company in the UK and owns several hotels in some of London’s most iconic locations, such as Zedwell Piccadilly Circus, Assembly Convent Garden and Victory House in Leicester Square.
Source: New feed

Accomplished marketing executive is a five-time honoree on Forbes’ “World’s Most Influential CMOs” list and previously worked as Global Chief Brand Officer at Taco Bell.
Source: New feed

The integration will provide enterprise brands with an end-to-end solution for on-premise ordering.
Source: New feed

New loyalty program members can enjoy a free Big Zax Snak meal
Source: New feed