
With a 20-year career spanning consulting, product development, healthcare, manufacturing and nonprofit sectors, Gandi is recognized as a driving force in technology.
Source: New feed
Author: globalhotelpro
Curbit, Ovation Collaborate to Streamline the Guest Experience

Partnership to use data and feedback to improve experience for brands and guests.
Source: New feed
National Hotel Miami Beach Embracing Flexible Financial Management Tools to Streamline Back-Office Operations

Since adopting PVNG enterprise accounting and Targetvue budgeting & forecasting software from Aptech, the iconic South Beach hotel is running reports and accessing information with ease.
Source: New feed
Maestro PMS Unveils 2024 Tech Roadmap

Roadmap features AI chatbots, AI booking engine, embedded payments and more.
Source: New feed
SportsArt Enters Fitness Partnership with BWH Hotels to Power a Sustainable Future

SportsArt, a provider of sustainable fitness and green solutions, was selected by BWH Hotels as an endorsed supplier to outfit fitness centers in its hotels across the United States.
Source: New feed
How and Why to Unlock the Power of Rewards to Elevate Customer Experience in Hospitality

Rewards are incredibly effective emotional drivers for customers and their psychological impact can create a halo effect of positive brand affinity.
Source: New feed
The Role of Third-Party Audits in Securing Vendor Relationships

In an age where digital security threats are constantly increasing and regulatory standards are tightening, data protection becomes crucial – especially when it comes to third parties.
Source: New feed
El Pollo Loco's New CEO

Industry vet Liz Williams has worked with Outfox Hospitalty, Yum! Brands and Taco Bell.
Source: New feed
PAR Technology’s Punchh Recognizes Trailblazers in Customer Loyalty

PAR Punchh recognizes eight Industry Innovators in Customer Engagement, including Condado Tacos for its effective implementation of the “Buds with Benefits” reward program and targeted campaigns, resulting in a 44% retention rate.
Source: New feed
Rethinking AI in Hospitality: Enhancing Operations, Customer Experience

Here are 11 ways AI can optimize operational efficiencies and garner customer respect.
Source: New feed