
The segmented structure of hospitality businesses makes these organizations particularly vulnerable to the formation of silos. Adopting new technologies can help hospitality businesses remedy many of them.
Source: New feed
Author: globalhotelpro
WATCH: Will Guidara On The Power of Gamification

In this one-minute video, Guidara explains the power of gamification and how he used it at Eleven Madison Park on their journey to greatness.
Source: New feed
Cloudbeds Observes Shift Towards Longer Stays

Findings suggest the surge in three to four-night stays may be an indication of the rising popularity of “bleisure” or blended travel, as more travelers take advantage of the flexibility of remote work to extend their stays.
Source: New feed
East Coast Wings + Grill Hires New VP of Marketing: Ashley Mitchell

Franchise veteran and Entrepreneur’s Top 50 Franchise CMO joins popular family dining franchise.
Source: New feed
Concord Hospitality Appoints Marsha Ray As New EVP Of Operations

With an extensive background serving both the Canadian and U.S. hospitality markets, Ray boasts comprehensive expertise in all operational aspects, from food and beverage management to front office pre-openings, transitions, conversions, and beyond.
Source: New feed
HT Talks Tech with Clutch Coffee Co-Founder Darren Spicer

The Carolinas-based drive-thru coffee shop is on track to scale from 10 locations to 20 in 2025.
Source: New feed
Hospitality in the Age of AI

Here’s how personalization preserves the magic of experiences.
Source: New feed
CASE STUDY: Hotel X Supercharges Marketing with Automation and Dynamic Content

The 404-room resort in Toronto implemented Salesforce Sales and Marketing Cloud for rich guest profiles and personalized guest journeys, but needed Hapi’s experienced hospitality team to access the necessary data.
Source: New feed
Human Touch meets Technology: Unlocking Hospitality Growth With a 24/7 Cost-Effective Guest Support

Enso Connect Partners with Extenteam to Offer Comprehensive Guest Services Solution for
Short-Term Rental Professionals at a Fraction of the Cost.
Source: New feed
Olo Introduces Smart Cross-Sells to Increase Guest Engagement

Several product features announced includr Catering+ Production Sheets and Fundraiser Coupons to help brands win more guests and streamline operations.
Source: New feed