Oracle OPERA Cloud hospitality platform helps enhance Omni’s operations across 50 North American properties.
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Author: globalhotelpro
Hightouch Launches Same-Session Personalization
Hotels, restaurants now have access to a customer’s complete profile in real time allowing brands to orchestrate seamless, real-time experiences across their marketing funnel.
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The Hidden Crisis in Restaurants: 60% of Diners Never Come Back
The restaurant industry has spent years optimizing for acquisition. But we’ve ignored what happens after that first order.
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Unifocus Launches Staff Collaboration Suite to Power a Human-First, Frictionless Hospitality Workforce
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Actabl Eliminates Manual Hotel Night Audit Processes
By replacing outdated paper reports, binders, and manual data entry, new automated solution provides real-time visibility, standardized workflows, and portfolio-wide compliance oversight for hotel teams and management companies
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SURVEY: 70% of American Travelers Want to Skip the Front Desk
Gen Z leads the charge with 82% preferring apps and kiosks.
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Agilysys to Debut Game-Changing Innovations for Package Booking and Intelligent Guest Profiles at HITEC 2025
Innovations are helping hospitality providers move beyond transactional service models toward truly personalized, experience-led relationships with their guests.
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IRIS and Alliants Partner to Elevate Digital Hospitality Services
The partnership enables hotels to deliver a faster, more efficient service while freeing up staff to focus on high-value, guest-centric interactions.
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Shiji Releases 2025 Hospitality Distribution Technology Chart: Navigating a Rapidly Evolving Ecosystem
Consolidation, AI, social media booking, and direct channel growth define the next era of hotel distribution.
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From Concierge to Code: AI Is Redefining the Hotel Experience
The next generation of hospitality blends smart automation with the timeless appeal of personalized service—and it’s already here.
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