Next year, customers can use the Pasadena location’s new AI kiosks to pay via facial recognition.
Source: New feed

Texting has led to quicker responses from members, increased RSVPs and a boost in responses from prospective members.
Source: New feed

Leverage and secure IoT to ensure guest experiences are just like home.
Source: New feed

The future of POS payments is looking more and more like it’ll be done over the phone.
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Big Data, IoT and and AI will help hospitality create a more personalized guest experience while streamlining operations for employees.
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Leveraging iBeacon technology and 3-D mapping, the hotel’s interactive wayfinding mobile app provides guests with turn-by-turn, point-by-point navigation and directions in the palms of their hands.
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UniFocus, a provider of workforce management systems for the service industry, offers a solution to the challenges that employees and employers could face due to the U.S. Department of Labor’s newly proposed tip law.
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Carlo’s Bakery of the hit TV show “Cake Boss” on TLC debuted MetTel Wi-Fi Analytics, designed to elevate the customer experience with digital behavioral insights.
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P.F. Chang’s added all 212 of its U.S. locations to ezCater’s online platform in an effort to increase off-premises revenue through business catering.
Source: New feed

Tech spending increases as hotels eye data and digital to empower guests.
Source: New feed