Hospitality companies plan to spend 5.9% of capital improvement budgets on AV in 2018.
Source: New feed
Author: globalhotelpro
TGI Friday’s Partners with Customer Engagement Platform

Guests complete a one-minute review at the end of the experience on Yumpingo devices or on their own device.
Source: New feed
McCarren Hotel & Pool Debuts Mobile Key Access
Guests can use their smartphone to check in or out, access hotel amenities and enjoy enhanced security via mobile keyless entry.
Source: New feed
How a Scottish Resort Increased Direct Bookings by 70%
Auchrannie new that to remain competitive, it had to develop its digital channels.
Source: New feed
Cisco Acquires Duo Security
Duo will verify the identity of users and the health of their devices before granting them access to applications, helping to prevent security breaches.
Source: New feed
Good Harbor to Advise Cobalt on Cyber Security for its GigNet Broadband Network in the Mexican Caribbean
With the hospitality industry a growing target for cyber crime, the partnership reinforce’s Cobalt’s commitment to cyber security.
Source: New feed
EZee Technosys Announces Its Two-Way Connectivity With Airbnb
This collaboration will give hotels listed on Airbnb the ability to manage their bookings and perform real-time inventory and rate updates through eZee’s channel manager solution.
Source: New feed
Lawyers Weigh In on the Loews Hotel Biometric Data Misuse Case

Lawsuits allege that the hotel exposed employees to a dangerous form of identity fraud and violated the Illinois Biometric Information Privacy Act.
Source: New feed
5 Ways to Make the Most of Online Customer Reviews

Customer reviews impact the flow of new guests into a restaurant, so it’s important restaurants encourage diners to leave positive reviews.
Source: New feed
Hotels: Responding to Online Reviews May Be a Bad Strategy

Research reveals that managers who respond to online reviews are likely to stimulate negative online reviews.
Source: New feed