
Keith Barr discusses how its loyalty program and cloud-based tech platform – Concerto – is improving guest experience.
Source: New feed
Author: globalhotelpro
Sterling Group Selects GetSwift for Last-Mile Delivery Platform

Sterling Group operates Pizza Hut franchises and other restaurant franchises in Qatar.
Source: New feed
New Hotel Management Company, HOSDI, Announces Formal Launch
HOSDI provides third-party management for hotel owners, sales support and feasibility studies.
Source: New feed
Yiftee, Thanx Partner to Increase Online Sales for Local Businesses

Customer engagement and loyalty platform expands offerings to allow 24-7 purchases of digital gift cards.
Source: New feed
Valyant AI’s Enterprise Conversational AI Platform Leverages Data, Upsells at Drive-Thru
Good Times is experiencing an average 6% increase in spend per order and as much as a 23% increase on some days.
Source: New feed
Toppers Pizza Hires New Director of E-Commerce Tina Revell
Digital veteran joins innovative pizza franchise, focuses on future of customer experience
Source: New feed
Accor Appoints Karelle Lamouche as Chief Commercial Officer for Europe

Lamouche will be focused on leading the company’s loyalty and customer service, sales and distribution, marketing, revenue management and business analytic teams.
Source: New feed
Berjaya Hotels & Resorts Engages SiteMinder for Rate Disparity Control

The chain offers travelers more than 3k rooms across the Asia Pacific and UK.
Source: New feed
John O’Connor Returns to Hospitality Management Corporation as Chief Operations Officer
He previously worked 10+ years with HMC as Director of Operations and is returning with more than 30 years of successful hospitality leadership.
Source: New feed
The Retail and Hospitality CISO Releases CCPA Guide
Guide will help hospitality companies better understand and prepare for California Consumer Privacy Act compliance.
Source: New feed