HT research finds that only 19% of restaurants and 47% of hotels feel they are truly innovative. Here we profile some of the industry’s heavy hitters to see what made them leaders in 2019 and how they plan to stay there in 2020.
Source: New feed

Seven properties will implement the STS Cloud System.
Source: New feed

Hoteliers in the report say their success has been contingent on aggregating and analyzing clean, strong data.
Source: New feed

The platform will be implemented and rolled out across all properties during the next 12 months.
Source: New feed

London West Hollywood at Beverly Hills partners with Plum to install the intriguing guestroom tech in all 225 guestrooms.
Source: New feed

Source: New feed

Wi-Fi marketing platform was the secret ingredient to improving customer satisfaction
Source: New feed

With the average American spending 93% of their lives indoors, offering guests sophisticated tools that give them greater control over their in-room comfort level makes sense.
Source: New feed

A well-orchestrated and data-backed personalization strategy can help hotels maximize operational efficiencies while delivering impactful customer interactions.
Source: New feed

Potbelly Sandwich Works is available nationwide on DoorDash.

The partnership is kicking off with buy-one-get-one-free original sandwich exclusively available through DoorDash on orders of $15 or more, through Sunday, August 18 with
Source: New feed