Customers who order online or via the mobile app and pickup in store are greeted with their name on digital signage and handed their order.
Source: New feed

Industry vet previously worked at Yum Brands and Pizza Hut.
Source: New feed

Order throttling can ease the growing pains of adding a new channel to a restaurant’s business.
Source: New feed

When deciding on whether to use an on-premise or cloud-hosted PMS system, hoteliers must keep multiple key factors in mind.
Source: New feed

Mighty property management systems giant makes mighty promises to help hoteliers improve operations, but promises that progress is not the end game.
Source: New feed

Texting an employee after hours about picking up a shift the next day might seem like a good idea, but in reality it’s not.
Source: New feed

Carrier is charged with leading the hotel industry’s technology and distribution policy agenda to meet member needs.
Source: New feed

Loyalty-related bookings account for more than 50% of the total hotel bookings in the U.S.
Source: New feed

Funds will be used to invest in developing tech to streamline the guest experience and improve the employee experience.
Source: New feed

Starbucks teamed up with OTG to introduce a fully re-imagined Starbucks customer experience at US airports.
Source: New feed