
Hotels, restaurants can now use text messages to take payments from guests.
Source: New feed
Author: globalhotelpro
Marriott Sings Praises of Marriott Bonvoy Loyalty Program During Q4 2019 Earnings Call

CEO Arne Sorenson says membership rose to 141+ million members and in 2019 paid room revenues from loyalty members increased 11%.
Source: New feed
Hotels Scrape Out Profit Growth in January Amid Coronavirus Concern
As the full scope of the coronavirus virus becomes clearer, subsequent months could put pressure on hoteliers to generate both top- and bottom-line growth.
Source: New feed
Victoria Cramer Appointed President of Lodging Dynamics Hospitality Group

Lodging Dynamics Hospitality Group (LDHG), a leading hotel management company, announced that its board of directors appointed Victoria Cramer as president.
Source: New feed
HMSHosts Hires Industry Vet to be New COO

Joe Thornton will oversee HMSHost operations of more than 1,700 food and beverage locations in North America, as well as Culinary, Supply Chain, and Marketing & Communications.
Source: New feed
Dickey’s Barbecue Pit Expands Online Retail Store
Dickey’s offers a wide collection of authentic, Texas-style beans, sausages, spices, rubs, sauces and hardwood pellets online
Source: New feed
How to Strike a Balance Between Automation & Personalization in Hospitality

You need both high-tech and good old-fashioned hospitality to delight customers.
Source: New feed
How LuLu Group’s Retail Arm Tablez Built a CRM of 190,000 Users
Aislelabs Connect offered free guest Wi-Fi through email and Facebook sign-ups, which enabled the collection of actionable demographic, interests and contact information.
Source: New feed
MGM Resorts Debuts Sports Betting App in Indiana

BetMGM is entering Indiana through a market-access agreement with Boyd Gaming.
Source: New feed
The Coronavirus has the Potential to Jeopardize the Global Business Travel Industry

A majority of GBTA’s supplier companies report that the coronavirus has had a “significant” (24%) or “moderate” (31%) impact on their company’s revenues, with airlines and hospitality providers among the most affected.
Source: New feed