
System transmits digital menus onto guests’ personal smart devices
Source: New feed
Author: globalhotelpro
Consumers' Evolving Expectations: Study

In light of COVID-19, consumer expectations are changing in real-time, according to Market Force Information research. Plus, the most important factor to keep in mind when reopening.
Source: New feed
Numa Teams up with American Express on New Offer for Small Businesses

Numa’s AI-powered virtual receptionist and concierge service can help small businesses streamline and improve their customer service.
Source: New feed
Scooter’s Coffee Signs On with Brink POS Software

Scooter’s Coffee has selected ParTech’s Brink POS software for its franchise system. In the previous year, Scooter’s Coffee opened 64 new stores and continued its trend of positive year-over-year same store sales growth.
Source: New feed
QSR Automations’ Support Team Named Support Department of the Year
QSR’s support team is recognized with Bronze Stevie in 18th Annual American Business Awards for delivering excellence and achieving 98% excellence rating from customer surveys.
Source: New feed
Norwegian, Royal Caribbean Announce Further Extensions

Voyages will remain paused through July 31.
Source: New feed
Denny’s Talks Off-Premise Sales & Safety Measures as It Plans to Re-Open

Prior to pandemic, off-premise sales represented 12% of Denny’s business; by April that number grew to 57%.
Source: New feed
Smokey Bones Expands Brand, Adds 2 Virtual Restaurants via Ghost Kitchen

The BBQ brand is teaming up with Kitchen United in Chicago to debut The Burger Experience and The Wing Experience.
Source: New feed
How to Address Heightened Security Concerns in a Pandemic

With so many hotels and restaurants closed or operating with limited staff, it has never been more important to ensure the safety of staff and keep the premises secure.
Source: New feed
How Restaurants Should Communicate with Customers During COVID-19

Having consistent, regular communication will go a long way in ensuring you don’t lose your customer base.
Source: New feed